Guides

How to read a timetable, find a train, understand a delay.

• AboutWho publishes Train en Direct, why the site exists and what it does not do.
• Understanding train delaysWhen is a train officially late? The punctuality thresholds used in France, and the difference between an announced and a measured delay.
• ContactHow to contact Train en Direct to report an error, ask a question or exercise your rights over your data.
• Delayed train: your European rightsWhat EU regulation 2021/782 provides when a train is delayed: the 25% and 50% scale, payment deadline and exceptions.
• SNCF G30: the 30-minute guaranteeConditions of SNCF's G30 guarantee: 30-minute threshold, 25%, 50%, 75% scale, worked example and difference with the European regulation.
• The main Paris stationsGare du Nord, Gare de l'Est, Gare de Lyon, Austerlitz, Montparnasse, Saint-Lazare and Bercy: the main directions served by each Paris station.
• SNCF strike: read the day, know your rightsReading a strike on the real-time feed, checking your train, and knowing where passenger rights are exercised.
• How to read an SNCF train timeThe difference between scheduled and reported times, without mistaking either for a confirmed passage.
• MethodologyThe open sources used, how delays are recorded and counted, and the limits of the figures shown on Train en Direct.
• Where is my train?Reported times, the estimated next stop and the limits of tracking without a GPS position.
• My train is cancelledSpotting a cancellation on the real-time feed and finding the next departure.